The holiday season often exposes the cracks in even the best-run teams. Between seasonal demand, vacation schedules, and unexpected absences, staffing gaps can quickly disrupt operations.
But these challenges also provide an opportunity: by identifying and addressing weak spots now, you can ensure 2026 begins smoothly, with stronger staffing, improved workflows, and fewer surprises.
Common Staffing Pain Points During the Holidays
Even well-run companies often encounter staffing challenges during the holiday season. Recognizing these pain points is the first step toward solving them.
1. Short-Staffed Shifts Leading to Burnout
With many employees taking time off for holidays or personal reasons, it’s common to see critical roles under-staffed. When your existing team is stretched thin, morale drops, and mistakes are more likely to occur.
2. Last-Minute Vacancies
Unexpected resignations, sick days, or PTO requests can leave gaps at the worst possible times. These sudden shortages often force managers to make reactive staffing decisions, which can disrupt operations and impact customer service.
3. Inefficient Scheduling
Many companies rely on outdated scheduling methods or manual spreadsheets, making it difficult to balance employee availability with business needs. This can result in overlapping shifts, missed coverage, or overworked employees.
4. Difficulty Onboarding Temporary or Seasonal Staff
When businesses bring on short-term employees for the holidays, onboarding processes are often rushed. Temporary employees may not receive adequate training, leading to inefficiencies or safety risks.
Key Lessons to Apply Before the New Year
The good news is that the holiday rush provides actionable lessons. By reflecting on these experiences, you can improve your workforce strategy for 2026.
1. Audit Staffing Levels and Forecast Needs
Look at your year-end staffing trends. Which departments or roles struggled the most? Use this data to forecast staffing needs for the first quarter of 2026. Anticipating gaps before they occur allows you to plan proactively.
2. Reevaluate Your Hiring Process
Did your recruiting and onboarding processes meet your seasonal demands? Identify bottlenecks or delays that caused last-minute hiring stress. Streamline candidate sourcing, application reviews, and onboarding steps to reduce friction.
3. Implement Flexible Scheduling and Cross-Training
Consider cross-training employees so they can fill multiple roles if needed. Flexible schedules, shift swaps, and clear communication about coverage expectations can reduce stress during peak periods.
4. Review Retention Strategies and Incentive Programs
High turnover during the holidays is costly. Take a close look at your retention strategies and recognition programs. Incentives, holiday bonuses, or recognition initiatives can help keep employees engaged and reduce unexpected departures.
Tools and Tips for Smoother Operations
Beyond lessons learned, there are practical tools and strategies you can implement immediately.
- Workforce Management Software: Automate scheduling and track availability to minimize conflicts and overwork.
- Standardized Onboarding Checklists: Ensure new hires (temporary or permanent) receive consistent training and clear role expectations.
- Temporary Staffing Partnerships: Maintain relationships with staffing agencies to quickly fill seasonal gaps without overburdening your team.
- Clear Employee Communication: Set expectations for holiday coverage early and provide transparency about available shifts and deadlines.
By leveraging these strategies, businesses can reduce operational stress, maintain productivity, and ensure employees remain motivated during high-demand periods.
Conclusion
The holiday season can be chaotic, but it’s also a golden opportunity to identify weaknesses in your staffing approach. By auditing your workforce, streamlining hiring, implementing flexible scheduling, and reinforcing retention strategies, you can avoid repeating the same staffing struggles in 2026.
Want a complete year-end strategy?
Download our 2026 Prep Pack for practical checklists, expert guidance, and actionable tools to close out 2025 smoothly and plan for a stress-free, productive 2026.
